Contact SuppLiCan Care and Support: We're Here to Help
Whether you have questions, need advice, or are ready to arrange care, our friendly team is here to help. Contact us today for a free, no obligation chat about your care needs.
How to Get in Touch
We offer multiple ways to contact us, choose whichever is most convenient for you. We aim to respond to all enquiries within 2 hours during office hours.
Call Our Office
Mobile/Emergency:
07730 718111Main Office Line:
01202 124981Office Hours:
Monday to Friday: 9:00am to 5:00pm
Saturday and Sunday: Closed
Emergency support: 24/7 on 07730 718111
Email Us
Email Address:
info@supplican.co.ukResponse Time:
Within 2 hours during office hours (9am to 5pm, Monday to Friday)
What to Include:
- • Your name and contact number
- • Who needs care
- • Type of care needed
- • Your location/postcode
- • When care is needed
Online Form
Use our enquiry form to send us a message. We'll respond promptly with the information you need.
Benefits:
- • Available 24/7
- • Structured to gather key info
- • Automatic confirmation
- • Response within 2 hours
Visit Our Office
Address:
SuppLiCan Care and Support
Discovery Court Business Centre
551-553 Wallisdown Road
Poole, Dorset, BH12 5AG
Visiting Hours:
Mon to Fri: 9:00am to 5:00pm
Sat and Sun: Closed
Emergency support: 24/7
Please call ahead to ensure availability
Connect Online
Website:
www.supplican.co.ukSocial Media:
Stay updated with SuppLiCan Care news and community information
Note: For care enquiries or urgent matters, please use phone or email for prompt response
Need Care Urgently?
For urgent care needs including hospital discharge, emergency respite, or crisis situations:
24/7 Emergency:
07730 718111Send Us an Enquiry
Complete the form below and we'll get back to you within 2 hours during office hours. All fields marked with * are required.
What Happens After You Contact Us?
We've made the process as simple and stress-free as possible. Here's what to expect when you get in touch.
We Respond Quickly
Timeline: Within 2 hours during office hours
We'll contact you using your preferred method to have a friendly, no-pressure chat about your situation. This initial conversation is completely free and without obligation.
- • Who needs care and their situation
- • Type and level of care needed
- • Your preferences and requirements
- • Our services and how we can help
- • Funding options available
Free Home Assessment
Timeline: Usually arranged within 2-3 days
If you'd like to proceed, we'll arrange a convenient time to visit you (or your family member) at home for a comprehensive care assessment.
Duration: typically 60 to 90 minutes, with a senior member of our care team. Family members are welcome to attend.
Personalised Care Plan & Quote
Timeline: Within 24-48 hours of assessment
You'll receive a detailed, personalised care plan, clear breakdown of costs, schedule of care visits, and transparent pricing with no hidden costs.
Introduction to Your Carer(s)
Timeline: Before care begins
You'll meet your assigned carer(s) before care starts. This introduction allows you to get to know each other, ask questions, and ensure you're happy with the match.
Care Begins
Timeline: Usually 5-10 days from initial contact (sooner for urgent needs)
Your carer begins providing care according to your agreed plan. We maintain consistent carers wherever possible, stay in regular contact, and conduct regular reviews.
Regular Care Reviews
Timeline: Typically every 3-6 months (or sooner if needed)
We regularly review your care to ensure it remains appropriate and you're satisfied. We use feedback to continuously improve our service.
Tell us how we are doing
Your feedback shapes the care we provide. Tell us what went well and what we need to put right. If you would rather speak to someone, call us on 07730 718111.
Visit Our Office
Address & Details
Address:
SuppLiCan Care and Support
Discovery Court Business Centre
551-553 Wallisdown Road
Poole, Dorset
BH12 5AG
Visiting Hours:
Monday to Friday: 9:00am to 5:00pm
Saturday and Sunday: Closed
Emergency support: 24/7
Please call ahead to ensure availability
Contact:
Mobile: 07730 718111
Phone: 01202 124981
Email: info@supplican.co.uk
Getting Here
By Car:
- • From Poole: Take Wallisdown Road (A3049) towards Wallisdown
- • From Bournemouth: Take Wallisdown Road (A3049) towards Poole
- • Parking available at Discovery Court Business Centre
By Bus:
- • Multiple routes serve Wallisdown Road
- • Nearest stops: Wallisdown Road (outside Discovery Court)
By Train:
- • Nearest station: Poole Railway Station (approximately 3 miles)
- • Taxi or bus connection from station
Accessibility:
- • Ground floor office
- • Wheelchair accessible
- • Disabled parking available
Ready to Get in Touch?
Whether you're ready to arrange care or just have questions, we're here to help with friendly, no obligation advice.
Emergency Care Available 24/7
Call 07730 718111